BK
Bronwyn K
1 reviews | Active since Sept 2011
23 Nov 2022, 19:10
Seems modern and cus...
Seems modern and customer focused, but the support desk are not trained / supported to reapond to queries that are a little bit outside the standard and not addressed on the Customer Portal Turnaround time for responses varies and queries are closed before an actual correct answer is provided
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Marquis Finance's replyOfficial
28 Nov 2022, 08:33Morning Bronwyn, thank you for getting in touch and giving us your feedback, we appreciate every opportunity to improve our processes. As such, our customer service department will contact you today, to resolve any issues or provide any particular information you perhaps haven't received thus far.
Marquis Finance's reply28 Nov 2022, 08:33
Official
Morning Bronwyn, thank you for getting in touch and giving us your feedback, we appreciate every opportunity to improve our processes. As such, our customer service department will contact you today, to resolve any issues or provide any particular information you perhaps haven't received thus far.