Response rate is shockingly slow
Response rate is shockingly slow. We I do finally get a response I get asked to use the customer portal, but when logging in I never receive the OTP to finish the log in. I’ve asked for statement and settlement quotes to move my account over to Wesbank and for insurance purposes and still waiting.
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Marquis Finance's replyOfficial
04 Apr 2023, 10:53Hi there Kyle, we are truly sorry you feel that way, it is our goal to have happy clients receiving the service they deserve. Our customer service department has been trying to get in touch with you to understand and resolve your query.
Marquis Finance's reply04 Apr 2023, 10:53
Official
Hi there Kyle, we are truly sorry you feel that way, it is our goal to have happy clients receiving the service they deserve. Our customer service department has been trying to get in touch with you to understand and resolve your query.