DR
Desere R
1 reviews | Active since Jan 2023
29 Nov 2024, 15:13
Poor Service
Settled a vehicle on 18 November. Still waiting on my E Natis document between Marquis Finance and DSV. No feedback, holding on forever to speak to them on the phone and when you do get through they cut you off.
Helpful (0)
Replies (4)0
Replies (4)
Marquis Finance's replyOfficial
29 Nov 2024, 15:45Thank you for reaching out and bringing this to our attention. I sincerely apologise for the delay in receiving your eNatis document and the frustration you’ve experienced trying to get through to us. I will personally look into this matter and contact you shortly to provide an update. Your patience and understanding are greatly appreciated as we work to resolve this for you.
Marquis Finance's reply29 Nov 2024, 15:45
Official
Thank you for reaching out and bringing this to our attention. I sincerely apologise for the delay in receiving your eNatis document and the frustration you’ve experienced trying to get through to us. I will personally look into this matter and contact you shortly to provide an update. Your patience and understanding are greatly appreciated as we work to resolve this for you.
Marquis Finance's replyOfficial
02 Dec 2024, 08:38Hi there! We are currently working toward resolving this for you, kindly bear with us as we work to resolve your complaint.
Marquis Finance's reply02 Dec 2024, 08:38
Official
Hi there! We are currently working toward resolving this for you, kindly bear with us as we work to resolve your complaint.
DR
Desere R's updateReviewer Update
02 Dec 2024, 09:32Thank you Sibo for sorting out my concerns. It has now been resolved.
DR
Desere R's update02 Dec 2024, 09:32
Reviewer Update
Thank you Sibo for sorting out my concerns. It has now been resolved.
Marquis Finance's replyOfficial
02 Dec 2024, 09:35Hi Desere, it is only a pleasure, please do not hesitate to contact us should you require any further assistance.
Marquis Finance's reply02 Dec 2024, 09:35
Official
Hi Desere, it is only a pleasure, please do not hesitate to contact us should you require any further assistance.