Pathetic

Ridiculous! I financed a vehicle on a fixed installment with Marquis Finance. I canceled my VAP warranty on my vehicle early 2024. Beginning of 2025 they added a VAP warranty to my vehicles fixed installment without my consent, I have confronted them on the matter and they have the nerve to tell me "my VAP is now inclusive with my vehicles installment instead of seperate debits". I CANCELED MY WARRANTY A YEAR AGO. I have laid complaints and called in several times for them sort out this mess and refund me back those unauthorized warranty debits, I have been told that my portfolio on their system shows reflects that it's been canceled and they have informed me several times that they have escalated the matter yet have failed to resolve the matter. It's been 2 months now. Now I am paying for a warranty again that I canceled a year prior. They are pretty much *****ing money from me. Extremely disgusted.