1 reviews | Active since May 2017
Office and system support a disgrace
My salary was paid a day late into my account, so the payment was send back. I have been trying to make contact Marquis offices now for 17 days. But no luck. A lady from their offices finally phoned me on the 9th, to discuss the none payment received. I requested bank details so that I could make a direct payment, but till today which is the 17th of August 2024 I haven't received the information. I created a profile on the website to make contact thru the platform. but you get a "Server Error in '/' Application." and it stop there. Thru the same platform, I have send several request to contact me. I received a call on 16/08/2024 from Marquis office, but the phone rang 3 times and was putdown from their side. It is absolutely a disgrace that the back support from Marquis Finance is a disgrace. I want to pay the money over but there is just now wat to make contact with them.
Thank you for bringing this situation to our attention, and I sincerely apologise for the inconvenience you’ve experienced in trying to make your payment and contact our offices. I understand how frustrating this must be, especially given the delays and the difficulties you've encountered. To resolve this as quickly as possible, I will personally ensure that you receive the correct bank details for making a direct payment. Please expect an email from me shortly with all the necessary information.
Thank you for bringing this situation to our attention, and I sincerely apologise for the inconvenience you’ve experienced in trying to make your payment and contact our offices. I understand how frustrating this must be, especially given the delays and the difficulties you've encountered. To resolve this as quickly as possible, I will personally ensure that you receive the correct bank details for making a direct payment. Please expect an email from me shortly with all the necessary information.