AL
Ashton L

1 reviews | Active since May 2025

01 May 2025, 14:37

No response on refund

I have sent 2 emails tried to call and started conversations with the online help, and not one response from them. They double debited me this month, I normally transfer which I’ve done for the past 2 months, then this month I transfer and they debit order me. I want a refund, all my other debit orders are now going to bounce because of this.

0
Replies (1)
Marquis Finance
Marquis Finance's reply02 May 2025, 08:03
Official
Dear Ashton, 
Thank you for bringing this to our attention. I sincerely apologise for the inconvenience caused by the double debit and the lack of response. I will contact you directly to assist and ensure the matter is resolved promptly.