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Johan S
1 reviews | Active since Jun 2012
14 May 2024, 09:21
No customer care
Simply impossible to get though on the phone to customer care. Not a fast respond on mails either. Please save your breath on your pathetic standard answer to every complaint
Helpful (0)
Replies (3)0
Replies (3)
Marquis Finance's replyOfficial
14 May 2024, 16:07Dear Johan, we apologise for the difficulties you have faced in reaching our customer service team. We understand your frustration, one of our customer service consultants will be in contact with you.
Marquis Finance's reply14 May 2024, 16:07
Official
Dear Johan, we apologise for the difficulties you have faced in reaching our customer service team. We understand your frustration, one of our customer service consultants will be in contact with you.
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Johan S's updateReviewer Update
14 May 2024, 17:35Please help us. We can review like we want, but Marquis comes back with the same answer over and over but nothing else happens. There is still no service.
Who can we approach to wake Marquis up to customer service ?
Who can we approach to wake Marquis up to customer service ?
JS
Johan S's update14 May 2024, 17:35
Reviewer Update
Please help us. We can review like we want, but Marquis comes back with the same answer over and over but nothing else happens. There is still no service.
Who can we approach to wake Marquis up to customer service ?
Who can we approach to wake Marquis up to customer service ?
JS
Johan S's updateReviewer Update
14 May 2024, 17:40I am willing to put an official complaint at the FIAS Ombudsman or where ever we can make Marquis known that they have an obligation towards their Customers.
JS
Johan S's update14 May 2024, 17:40
Reviewer Update
I am willing to put an official complaint at the FIAS Ombudsman or where ever we can make Marquis known that they have an obligation towards their Customers.