LR
Lerato R
1 reviews | Active since Jan 2023
18 Nov 2024, 12:38
Need to talk to someone. 200
*** - apparently does not exist. I need to speak to someone about my prepayment to reduce installment. FYI payment already made.
I think the service is good until something that needs human intervention happens. My guess would be that this business is trying to save costs by being digital. However their processes need work.
They do finance outside the parameters of other institutions which is why they get 4 instead of 3 stars.
Helpful (0)
Replies (3)0
Replies (3)Marquis Finance's replyOfficial
18 Nov 2024, 13:12Dear Lerato.
Thank you for your feedback and for bringing this to our attention. I’ll personally look into your prepayment query and contact you shortly to assist further. Apologies for the inconvenience caused.
Thank you for your feedback and for bringing this to our attention. I’ll personally look into your prepayment query and contact you shortly to assist further. Apologies for the inconvenience caused.
Marquis Finance's reply18 Nov 2024, 13:12
Official
Dear Lerato.
Thank you for your feedback and for bringing this to our attention. I’ll personally look into your prepayment query and contact you shortly to assist further. Apologies for the inconvenience caused.
Thank you for your feedback and for bringing this to our attention. I’ll personally look into your prepayment query and contact you shortly to assist further. Apologies for the inconvenience caused.
LR
Lerato R's updateReviewer Update
18 Nov 2024, 15:58Matter resolved, I hope we leave Hellopeter out of this next time...no offense.
LR
Lerato R's update18 Nov 2024, 15:58
Reviewer Update
Matter resolved, I hope we leave Hellopeter out of this next time...no offense.
Marquis Finance's replyOfficial
18 Nov 2024, 16:05Thank you for confirming the matter is resolved. Apologies again for any inconvenience caused. We're working to improve and ensure smoother service. Please reach out if you need further assistance.
Marquis Finance's reply18 Nov 2024, 16:05
Official
Thank you for confirming the matter is resolved. Apologies again for any inconvenience caused. We're working to improve and ensure smoother service. Please reach out if you need further assistance.
