GG
Gerhard G

1 reviews | Active since Jan 2014

05 Dec 2024, 06:46

MQ FINANCE CUSTOMER SERVICES NON EXISTENCE.

Mq finance has the worst customer service that I ever came across. Phoning them is a waste of time. Phoned 3 times just to hold the line for more that 30 min and every time no answer. Tried emailing them with no response. Logging complaints on their website is also a waste of time with no response. It's impossible to get hold of anybody at Mq Finance. My monthly debt order did not go off this month and I'm trying to find out what the problem is and it impossible to get any response from anyone at Mq Finance. How is it possible to struggle with such a big company. Customer service at Mq Finance is non existence. Can someone please explain why it's absolutely impossible to get hold of your customer service. Will never finance a vehicle at Mq Finance again. Worst experience ever.

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Replies (1)
Marquis Finance
Marquis Finance's reply05 Dec 2024, 07:54
Official
I sincerely apologise for your experience and the inconvenience caused. I will personally contact you to address the missed debit order and assist with resolving your concerns promptly.