RJ
Riaan J
1 reviews | Active since Aug 2012
29 Feb 2024, 17:56
Marquis Finance/Outsurance
My vehicle was written of by Outsurance and money was paid to Marquis but do not reflect on my account yet. Marquis requested proof of payment which I obtained from Outsurance. Marquis do not accept it as the bank account number where the money was paid into do not reflect. Outsurance don't want to supply me with that. Several mails and phone calls and I am stuck.
Helpful (0)
Replies (3)0
Replies (3)
Marquis Finance's replyOfficial
01 Mar 2024, 10:41We apologise for any inconvenience you've experienced regarding the payment for your vehicle. Rest assured, we are committed to resolving this matter promptly. One of our customer service consultants will be in contact with you.
Marquis Finance's reply01 Mar 2024, 10:41
Official
We apologise for any inconvenience you've experienced regarding the payment for your vehicle. Rest assured, we are committed to resolving this matter promptly. One of our customer service consultants will be in contact with you.
RJ
Riaan J's updateReviewer Update
07 Mar 2024, 07:40Thank you for the assistance. Outsurance supp**** the correct proof of payment and the funds was allocated.
RJ
Riaan J's update07 Mar 2024, 07:40
Reviewer Update
Thank you for the assistance. Outsurance supp**** the correct proof of payment and the funds was allocated.
Marquis Finance's replyOfficial
07 Mar 2024, 11:24It's only a pleasure, we are glad the issue has been resolved.
Marquis Finance's reply07 Mar 2024, 11:24
Official
It's only a pleasure, we are glad the issue has been resolved.