RK
Rajendra K
1 reviews | Active since Nov 2017
28 Oct 2024, 09:45
MARQUIS FINANCE - THE MOST USELESS PATHETIC VEHICLE FINANCE COMPANY
Marquis Finance is the most useless , pathetic vehicle finance company ever. i requested a settlement letter in July 2024 and gave my 3 months notice to settle my account in October 2024, i received no correspondence or acknowledgment after that , Today 28/10/2024 , when i ask for a settlement t letter , they email me the July settlement letter. No responses to Emails, C when you call customer service , they are so clueless and cannot help with your queries.
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Marquis Finance's replyOfficial
28 Oct 2024, 11:17Thank you for reaching out, and I’m genuinely sorry for the poor experience you've encountered with Marquis Finance. This is not the service level we strive to deliver, and I can see how frustrating this situation must be, especially after your efforts to resolve it since July. I’ll be personally overseeing your request to ensure you receive an accurate, up-to-date settlement letter today. I will also be contacting you shortly.
Marquis Finance's reply28 Oct 2024, 11:17
Official
Thank you for reaching out, and I’m genuinely sorry for the poor experience you've encountered with Marquis Finance. This is not the service level we strive to deliver, and I can see how frustrating this situation must be, especially after your efforts to resolve it since July. I’ll be personally overseeing your request to ensure you receive an accurate, up-to-date settlement letter today. I will also be contacting you shortly.