1 reviews | Active since Jan 2024
Marquis Finance incompetence in dealing with cases -Vehicle deregistered without informing me
I feel like Marquis finance staff just don't know what they're doing. I had an issue with the arrears on my vehicle and it was taken and kept in storage till I settled them at the end of October, when I fetched my car from storage. Now my licence disc expired end of November and ever since I have been experiencing a serious issue with renewing it. I'm struggling to renew it because it shows that it's no longer in my name AND it's in the process of being sold. I believe this status was done when you wanted to sell it but was never updated after I paid and fetched it from storage. I am not sure how it's still showing that it's getting sold when it's been in my possession since end of October (2 full months now). I needed to register it in Gauteng Province and renew the licence disc but it's blocked due to those reasons. So whoever de-registered it from my name back then somehow just forgot to re-register it when I released it from storage, but they were very quick to de-register it. Right now I'm driving a car that is not renewed and worse of all, not in my name. I think this matter will be better dealt with the Ombusdman and the Court, I'm exhausted with these ups and downs.
We are sorry to hear of your experience and will investigate the matter immediately.
Kind Regards
Marquis Finance
We are sorry to hear of your experience and will investigate the matter immediately.
Kind Regards
Marquis Finance
