Marquis Finance double debited my bank account

Marquis Finance double debited my bank account. I struggled to get them to rectify the transactions. I ended up speaking to Kgotso Maduana from their customer care and she took ownership of my complaint and went the extra mile to get it done. After struggling for some time to resolve this issue, her professionalism, kindness, and dedication made all the difference. She went above and beyond—not only explaining everything so clearly but also advocating for me to ensure the refund was processed. Her patience and willingness to assist did not go unnoticed, and I am truly grateful for the effort she put into helping me. It’s rare to come across such exceptional service, and I wanted to make sure she knew how much her assistance meant to me. Her dedication and commitment to customer care are commendable, and Marquis Finance is lucky to have someone like her on their team. Once again, thank you for everything! I sincerely appreciate her help, and I wish her continued success in all that she do.