AB
Alta B
1 reviews | Active since Jan 2020
30 Nov 2022, 09:38
Marquis Finance Admin
I used the online app to change my banking details for the debit order. I have changed it a total of 3 times and as of, yet the debit order is still going off the wrong account. I received a call from a consultant, and they assured me that they will correct this but alas it hasn't been done and is still being debited off the wrong account. It's been 3 months trying to have this sorted out with no luck. Very unprofessional.
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Marquis Finance's replyOfficial
01 Dec 2022, 08:11Morning Alta, thank you for getting in touch and bringing this to our attention, your query has been logged and our customer service team will contact you directly to resolve it.
Marquis Finance's reply01 Dec 2022, 08:11
Official
Morning Alta, thank you for getting in touch and bringing this to our attention, your query has been logged and our customer service team will contact you directly to resolve it.