********l debits

I have settled my Toyota Fortuner two weeks ago. I have had no responses or correspondence from them, even though I have sent through all the proof on my own initiative.

a Week after, I phoned them to double check that they have received the settlement. They acknowledged the receipt there-of, and sent through forms which I filled and sent back to them. Two days later they sent me the same forms again to fill, and send back - which I did.

Today I see they have yet again deducted another payment, even though the Fortuner has been settled. Because of their mistake - I have to wait up to 7 days for them to hopefully process my refund.