BR
Brunetta R
1 reviews | Active since Aug 2024
28 Aug 2024, 14:06
Incorrect information affects credit score
Marquis finance didn't debit my account on time on the 30th June 2024 so I did a manual payment to avoid arrears now they go and report to the credit bereau that I missed a debit order and despite calls and emails to rectify this they have not sorted it out
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Marquis Finance's replyOfficial
29 Aug 2024, 09:10I’m truly sorry for the frustration and inconvenience this situation has caused you. I understand how important it is to maintain a good credit record, and I regret that this issue has not yet been resolved despite your efforts to rectify it. I will personally look into this matter right away to ensure that your payment is correctly reflected, and I will contact you shortly.
Marquis Finance's reply29 Aug 2024, 09:10
Official
I’m truly sorry for the frustration and inconvenience this situation has caused you. I understand how important it is to maintain a good credit record, and I regret that this issue has not yet been resolved despite your efforts to rectify it. I will personally look into this matter right away to ensure that your payment is correctly reflected, and I will contact you shortly.