XN
Xolani N

1 reviews | Active since Feb 2021

29 Aug 2024, 09:25

I'm frustrated I mad...

I'm frustrated I made extra payment towards my car finance loan and asking them to put that money towards reducing the current balance but it's sitting there as a credit I've sent almost 4 emails they're still not doing what I asked them.

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Replies (1)
Marquis Finance
Marquis Finance's reply29 Aug 2024, 11:13
Official
 I’m really sorry to hear about the frustration you’ve experienced with your extra payment not being app**** as you requested. I completely understand how important this is, and I apologise for the inconvenience caused by the delay in addressing your emails. I will contact you shortly.