LS
Lameck S
1 reviews | Active since Dec 2013
16 Jul 2024, 06:51
I would like to write a review about Marquis Finance
I would like to write a review about Marquis Finance. On 19 June 2024 I sent an email to Marquis Finance requesting that they update my bank account details to which they responded positively and confirmed that the bank details have been updated. To my surprise the debit order went off on the old bank account on 15 July despite the notification I sent them. This is so frustrating and it impacts my credit record negatively. I'm so disappointed. Kind regards Jeremia Sibande ***
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Marquis Finance's replyOfficial
16 Jul 2024, 08:00Dear Jeremia,
We sincerely apologise for the frustration and inconvenience caused by this oversight. We will contact you shortly to resolve the issue and ensure your bank details are correctly updated to prevent this from happening again.
Thank you for bringing this to our attention.
Marquis Finance's reply16 Jul 2024, 08:00
Official
Dear Jeremia,
We sincerely apologise for the frustration and inconvenience caused by this oversight. We will contact you shortly to resolve the issue and ensure your bank details are correctly updated to prevent this from happening again.
Thank you for bringing this to our attention.