KW
Keshia W
1 reviews | Active since Feb 2020
31 Aug 2022, 08:50
I will never recommend them to anyone.
I am extremely frustrated and furious with this company. I have been sending emails for 2 months to avoid 1 problem. I've been making calls and was assured by management of my fears won't happen and guess what. It happened. I received an email that I am in arrears and the full amount will be deducted. I am not not arrears and have explained this countless of times sending all my proof of payments, it has been escalated and yet that full amount has been deducted. Marquis Finance and it's staff is pathetic and just lie to clients.
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Marquis Finance's replyOfficial
06 Sept 2022, 11:33Hi there Keshia, your comment is noted and we apologize for any inconvenience caused, thank you for taking the time to contact us and share your thoughts with us, we use every opportunity to improve our customer experience and thus value your feedback. Our customer service team has contacted you and resolved the issue, we look forward to continuing to provide our services.
Marquis Finance's reply06 Sept 2022, 11:33
Official
Hi there Keshia, your comment is noted and we apologize for any inconvenience caused, thank you for taking the time to contact us and share your thoughts with us, we use every opportunity to improve our customer experience and thus value your feedback. Our customer service team has contacted you and resolved the issue, we look forward to continuing to provide our services.