TB
Theresa B
1 reviews | Active since May 2024
06 Sept 2024, 21:35
I have sent mails
I have sent mails. I have tried to log in. Their system tells me my user name is my e mail address and when I submit forgot password they tell me they have no record of the user. 3 E mails have been sent. I get the same reply every time asking for my ID no which I have submitted numerous times. As far as I can see the only option is now to pay a visit to their office. Total incompetence from this company.
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Marquis Finance's replyOfficial
09 Sept 2024, 07:47Dear Theresa,
Thank you for reaching out, and I sincerely apologise for the frustration and inconvenience you've experienced. It sounds like you've had quite a difficult time trying to get this resolved, and I completely understand your frustration. I will contact you shortly and assist in getting this resolved.
Thank you for reaching out, and I sincerely apologise for the frustration and inconvenience you've experienced. It sounds like you've had quite a difficult time trying to get this resolved, and I completely understand your frustration. I will contact you shortly and assist in getting this resolved.
Marquis Finance's reply09 Sept 2024, 07:47
Official
Dear Theresa,
Thank you for reaching out, and I sincerely apologise for the frustration and inconvenience you've experienced. It sounds like you've had quite a difficult time trying to get this resolved, and I completely understand your frustration. I will contact you shortly and assist in getting this resolved.
Thank you for reaching out, and I sincerely apologise for the frustration and inconvenience you've experienced. It sounds like you've had quite a difficult time trying to get this resolved, and I completely understand your frustration. I will contact you shortly and assist in getting this resolved.