WD
Wandile D
1 reviews | Active since Sept 2023
31 Mar 2026, 11:39
I can't get hold of anyone, they want you to pay and they never want to talk to you
They are the worst thing and I hate that dealership that convinced me to use them. There is no way of getting hold of someone to help you with anything. I just want a cross border letter and it used to be easy and immediate, now their website isn't working. This is my 2nd day trying and I have to leave in 2 days. You try calling and nothing, also tried their chat feature but also n response.
Helpful (0)
Replies (5)0
Replies (5)
Marquis Finance's replyOfficial
31 Mar 2026, 11:43Dear Wandile,
I understand your frustration. I’ll be in contact to assist you with the cross-border letter and ensure this is resolved as quickly as possible.
I understand your frustration. I’ll be in contact to assist you with the cross-border letter and ensure this is resolved as quickly as possible.
Marquis Finance's reply31 Mar 2026, 11:43
Official
Dear Wandile,
I understand your frustration. I’ll be in contact to assist you with the cross-border letter and ensure this is resolved as quickly as possible.
I understand your frustration. I’ll be in contact to assist you with the cross-border letter and ensure this is resolved as quickly as possible.
Marquis Finance's replyOfficial
31 Mar 2026, 11:43Good day,
Thank you for bringing this to our attention, and I’m truly sorry for the frustration and inconvenience you’ve experienced. I completely understand how urgent this is, especially with your upcoming travel in just a couple of days. Please be advised that we will make contact with you to assist with your request.
Thank you for your patience, and again, I sincerely apologise for the inconvenience caused.
Thank you for bringing this to our attention, and I’m truly sorry for the frustration and inconvenience you’ve experienced. I completely understand how urgent this is, especially with your upcoming travel in just a couple of days. Please be advised that we will make contact with you to assist with your request.
Thank you for your patience, and again, I sincerely apologise for the inconvenience caused.
Marquis Finance's reply31 Mar 2026, 11:43
Official
Good day,
Thank you for bringing this to our attention, and I’m truly sorry for the frustration and inconvenience you’ve experienced. I completely understand how urgent this is, especially with your upcoming travel in just a couple of days. Please be advised that we will make contact with you to assist with your request.
Thank you for your patience, and again, I sincerely apologise for the inconvenience caused.
Thank you for bringing this to our attention, and I’m truly sorry for the frustration and inconvenience you’ve experienced. I completely understand how urgent this is, especially with your upcoming travel in just a couple of days. Please be advised that we will make contact with you to assist with your request.
Thank you for your patience, and again, I sincerely apologise for the inconvenience caused.
WD
Wandile D's updateReviewer Update
31 Mar 2026, 11:46How will you even contact me? this is a different platform, Just answer your phone or reply to the chat on your website
WD
Wandile D's update31 Mar 2026, 11:46
Reviewer Update
How will you even contact me? this is a different platform, Just answer your phone or reply to the chat on your website
Marquis Finance's replyOfficial
31 Mar 2026, 11:48Good day Sir,
Thank you for your response.
Kindly be advised that we have tried contacting you twice to no avail. We will be sending you a email.
Please advise on the contact number you are using to get hold of us as there are agents available.
Thank you for your response.
Kindly be advised that we have tried contacting you twice to no avail. We will be sending you a email.
Please advise on the contact number you are using to get hold of us as there are agents available.
Marquis Finance's reply31 Mar 2026, 11:48
Official
Good day Sir,
Thank you for your response.
Kindly be advised that we have tried contacting you twice to no avail. We will be sending you a email.
Please advise on the contact number you are using to get hold of us as there are agents available.
Thank you for your response.
Kindly be advised that we have tried contacting you twice to no avail. We will be sending you a email.
Please advise on the contact number you are using to get hold of us as there are agents available.
WD
Wandile D's updateReviewer Update
31 Mar 2026, 12:03After me trying to contact you for hours, you come back here to try put it on me? Guess the only way to get hold of you is complain here. See you here in a couple of months when I have to travel again.
WD
Wandile D's update31 Mar 2026, 12:03
Reviewer Update
After me trying to contact you for hours, you come back here to try put it on me? Guess the only way to get hold of you is complain here. See you here in a couple of months when I have to travel again.