OM
Ofentse M
1 reviews | Active since Dec 2024
18 Dec 2024, 10:33
I bought a car in October my first installment was supposed to go through on the 15th of December,it's the 18th today and when I call to ask about the money not being debited I'm being sent from Pillar to post
I bought a car in October my first installment was supposed to go through on the 15th of December,it's the 18th today and when I call to ask about the money not being debited I'm being sent from Pillar to post. This is very unprofessional I have other things to pay that's why I needed to pay large installments first
Helpful (0)
Replies (1)0
Replies (1)
Marquis Finance's replyOfficial
18 Dec 2024, 11:31Dear Ofentse,
We are disappointed to hear of your experience and apologise for the inconvenience. An SMS was sent to all our customers advising them that with debit orders falling on the weekend, the deduction will only take place this week. The debit order was raised yesterday and should reflect on your account this evening. We will be in contact with you to ensure that everything on your account runs smoothly and that we have your correct contact details for ongoing communication.
KInd Regards
Marquis Finance
We are disappointed to hear of your experience and apologise for the inconvenience. An SMS was sent to all our customers advising them that with debit orders falling on the weekend, the deduction will only take place this week. The debit order was raised yesterday and should reflect on your account this evening. We will be in contact with you to ensure that everything on your account runs smoothly and that we have your correct contact details for ongoing communication.
KInd Regards
Marquis Finance
Marquis Finance's reply18 Dec 2024, 11:31
Official
Dear Ofentse,
We are disappointed to hear of your experience and apologise for the inconvenience. An SMS was sent to all our customers advising them that with debit orders falling on the weekend, the deduction will only take place this week. The debit order was raised yesterday and should reflect on your account this evening. We will be in contact with you to ensure that everything on your account runs smoothly and that we have your correct contact details for ongoing communication.
KInd Regards
Marquis Finance
We are disappointed to hear of your experience and apologise for the inconvenience. An SMS was sent to all our customers advising them that with debit orders falling on the weekend, the deduction will only take place this week. The debit order was raised yesterday and should reflect on your account this evening. We will be in contact with you to ensure that everything on your account runs smoothly and that we have your correct contact details for ongoing communication.
KInd Regards
Marquis Finance