BL
Benita L
1 reviews | Active since Aug 2026
28 Aug 2026, 11:56
Horrible service from agent Lerato Lipadi
After over 4 years with Marquis, I was contacted by a rude agent Lerato Lipadi. Not only was she shouting at me over the phone. She was very condescending and wouldn’t let me speak. I have never experienced such poor service before. Just digusting
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Marquis Finance's replyOfficial
28 Aug 2026, 11:58Dear Benita,
We’re truly sorry to hear about your experience, especially after being with Marquis Finance for over four years. We understand how upsetting and disappointing it must have been to feel spoken to disrespectfully and not given an opportunity to be heard. This is certainly not the level of service we aim to provide. We take your concerns seriously and would appreciate the opportunity to investigate what happened and address the matter appropriately. Thank you for bringing this to our attention.
We’re truly sorry to hear about your experience, especially after being with Marquis Finance for over four years. We understand how upsetting and disappointing it must have been to feel spoken to disrespectfully and not given an opportunity to be heard. This is certainly not the level of service we aim to provide. We take your concerns seriously and would appreciate the opportunity to investigate what happened and address the matter appropriately. Thank you for bringing this to our attention.
Marquis Finance's reply28 Aug 2026, 11:58
Official
Dear Benita,
We’re truly sorry to hear about your experience, especially after being with Marquis Finance for over four years. We understand how upsetting and disappointing it must have been to feel spoken to disrespectfully and not given an opportunity to be heard. This is certainly not the level of service we aim to provide. We take your concerns seriously and would appreciate the opportunity to investigate what happened and address the matter appropriately. Thank you for bringing this to our attention.
We’re truly sorry to hear about your experience, especially after being with Marquis Finance for over four years. We understand how upsetting and disappointing it must have been to feel spoken to disrespectfully and not given an opportunity to be heard. This is certainly not the level of service we aim to provide. We take your concerns seriously and would appreciate the opportunity to investigate what happened and address the matter appropriately. Thank you for bringing this to our attention.