JM
JP M
1 reviews | Active since May 2024
03 Dec 2025, 12:57
HORRIBLE SERVICE
What a frustration dealing with these people. I mailed them more than a week ago to change a debit order with no response whatsoever. Tried calling after having to get a nr from the FNI at a dealer due to no valid nr being available for them online, then after being on hold for 2 instances of 30min+ I got cut off and they refuse to assist me. This is absolute **** service and deeply regret going with them. Currently debits are not being deducted and will be affcting our credit profile, should this happen, they can expect a massive lawsuite
Helpful (0)
Replies (3)0
Replies (3)
Marquis Finance's replyOfficial
03 Dec 2025, 13:01Dear JP,
I’m sorry for the frustration caused. I will reach out and assist you urgently to resolve the debit order issue and ensure your account and credit profile are protected.
I’m sorry for the frustration caused. I will reach out and assist you urgently to resolve the debit order issue and ensure your account and credit profile are protected.
Marquis Finance's reply03 Dec 2025, 13:01
Official
Dear JP,
I’m sorry for the frustration caused. I will reach out and assist you urgently to resolve the debit order issue and ensure your account and credit profile are protected.
I’m sorry for the frustration caused. I will reach out and assist you urgently to resolve the debit order issue and ensure your account and credit profile are protected.
JM
JP M's updateReviewer Update
17 Dec 2025, 12:22Futher to this, most shocking, I paid money into my wifes account for Christmas gifts, then Marquis decided to do an early debit of installment R7800 gone from the account. What am i supposed to tell my kids this Christmas why they are not getting gifts?? Who the F gave you the authority to do so? Your collections department tells me "then you can sue us". What a joke is this?? Are you guys stupid?
There was no notice of an early debit either
There was no notice of an early debit either
JM
JP M's update17 Dec 2025, 12:22
Reviewer Update
Futher to this, most shocking, I paid money into my wifes account for Christmas gifts, then Marquis decided to do an early debit of installment R7800 gone from the account. What am i supposed to tell my kids this Christmas why they are not getting gifts?? Who the F gave you the authority to do so? Your collections department tells me "then you can sue us". What a joke is this?? Are you guys stupid?
There was no notice of an early debit either
There was no notice of an early debit either
Marquis Finance's replyOfficial
17 Dec 2025, 12:28Dear JP,
Thank you for bringing this to our attention. We understand your frustration and sincerely apologise for the distress caused. I will personally assist and be in contact to address this matter.
Thank you for bringing this to our attention. We understand your frustration and sincerely apologise for the distress caused. I will personally assist and be in contact to address this matter.
Marquis Finance's reply17 Dec 2025, 12:28
Official
Dear JP,
Thank you for bringing this to our attention. We understand your frustration and sincerely apologise for the distress caused. I will personally assist and be in contact to address this matter.
Thank you for bringing this to our attention. We understand your frustration and sincerely apologise for the distress caused. I will personally assist and be in contact to address this matter.