JP
Jessica P

1 reviews | Active since Mar 2013

26 Jul 2024, 07:43

HORRIBLE COMPANY

Wish there was a zero!! We are trying to settle our account, we abided by their 90 days notice, but early termination fee still remains on the settlement quote. You mail, no response. And their self service platform is useless. You can not log a query (Error on the page), so you can only e-mail them on that very generic e-mail address.

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Replies (1)
Marquis Finance
Marquis Finance's reply26 Jul 2024, 07:57
Official
Dear Jessica, 
I sincerely apologise for the inconvenience and poor service you have experienced. We understand how frustrating this must be and are committed to resolving the matter promptly. Please be assured that we will contact you shortly to address your concerns and find a suitable solution.