TK
Theo K
1 reviews | Active since May 2015
17 Nov 2025, 09:59
Extremely bad accounting and client services
I paid an extra amount of R2000 to have an advanced amount on my account. That amount does not show on my statement. I then paid R10 000. It shows that I'm in advanced with R10 000 but due amount is R6119 after i got an email that says my account is up to date and in advanced.
This people don't know anything about accounting. Their response to their clients are poor and tardy.
My previous car was financed via Absa, they will reduct from your advanced amount if you can not make payment. These people don't accomodate you in such situations.
Avoid signing a contract with this company.
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Marquis Finance's replyOfficial
17 Nov 2025, 10:09Dear Theo,
Thank you for bringing this to our attention. We’re sorry for the confusion and frustration caused. Please note that we are currently reviewing your account to confirm the allocation of your payments and to clarify the difference between the advance amount and the instalment due. I will contact you shortly and assist.
Thank you for bringing this to our attention. We’re sorry for the confusion and frustration caused. Please note that we are currently reviewing your account to confirm the allocation of your payments and to clarify the difference between the advance amount and the instalment due. I will contact you shortly and assist.
Marquis Finance's reply17 Nov 2025, 10:09
Official
Dear Theo,
Thank you for bringing this to our attention. We’re sorry for the confusion and frustration caused. Please note that we are currently reviewing your account to confirm the allocation of your payments and to clarify the difference between the advance amount and the instalment due. I will contact you shortly and assist.
Thank you for bringing this to our attention. We’re sorry for the confusion and frustration caused. Please note that we are currently reviewing your account to confirm the allocation of your payments and to clarify the difference between the advance amount and the instalment due. I will contact you shortly and assist.