MK
Martin K

1 reviews | Active since Feb 2021

03 Feb 2025, 12:17

DOUBLE DEBIT ORDER

So, whoever wants to make use of Marquis Finance, DO NOT DO IT!!!! This is not a very sufficient and high-functioning company. Your account will be double deducted and then when you send the necessary information you will be threatened with Final Notices and Hand Overs. After multiple calls and emails, the issue is still not resolved. You will then receive a statement stating that a HUGE amount is outstanding on the account and when phoning in to discuss with someone, it is stated that nothing is exceptional. Shows that the admin in this company is USELESS!!!!! Come on Marquis, ship in or ship out!

0
Replies (1)
Marquis Finance
Marquis Finance's reply03 Feb 2025, 12:21
Official
Dear Martin,
We sincerely regret the frustration and inconvenience you have experienced. This is certainly not the level of service we strive to provide, and we take your concerns very seriously. Double deductions and miscommunications regarding outstanding balances should not happen, and we truly apologise for any distress this may have caused. We would like to investigate this matter further to ensure a swift resolution. I will contact you shortly.