EK
Ebrahim K
1 reviews | Active since Dec 2022
27 Dec 2022, 10:50
Disgusting Services
Absolutely terrible service and no communication. I escalated a matter for assistance and followed the Marquis process of escalation in October 2022 and to date no case manager or consultant has made contact with me to resolve the matter. I been told by the Dealer that Marquis don't want to assist as to how I escalated the matter. Not ethical as a Finance Institute and bad attitudes towards clients.
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Marquis Finance's replyOfficial
01 Jan 2023, 03:20Hi there Ebrahim, we apologize for the bad service you have received thus far, your experience and frustration are noted. Our customer service has been alerted and will be in touch with you directly to resolve your query.
Marquis Finance's reply01 Jan 2023, 03:20
Official
Hi there Ebrahim, we apologize for the bad service you have received thus far, your experience and frustration are noted. Our customer service has been alerted and will be in touch with you directly to resolve your query.