Disappointed that they don't reach out or see where they can assist in the matter.

Since I purchased my car I have always been in contact or kept contact should I have had unexpected issues. I explained my issue at 1st and they refused to listen and wanted to send people to collect the asset. I had no choice to get on a debt review urgently to save my car then I realize that I'm paying but it's going through to debt review company instead of Marquis and the debt review company didn't explain alot of things so I canceled. I paid monthly installment and tried to make arrangements to pay arrears. They don't respond but they handed me over. I require marquis to contact me so I can make arrangements with them directly which obviously needs to be practical and arrangement can be met. I can't accept arrangements that I know I won't be able to make it. Unexpected things do happen which us customers haven't planned for. Emails get sent and they avoid