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werner P
1 reviews | Active since Jan 2010
02 Feb 2026, 20:22
Debit orders are a mess
So i asked them to change ny debit order date from the 25th of each month to the 1st of each month. Well that took some time to get done. Here is what happend so the 26th of January the debit order went off on my account 2 February again went off so how the hell can that be ? Same debit order within a week
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Marquis Finance's replyOfficial
03 Feb 2026, 09:20Dear Werner,
We’re sorry for the confusion and inconvenience caused by the debit order change. This is not acceptable. We’ll urgently investigate what caused the duplicate debit and ensure it’s corrected and refunded.
We’re sorry for the confusion and inconvenience caused by the debit order change. This is not acceptable. We’ll urgently investigate what caused the duplicate debit and ensure it’s corrected and refunded.
Marquis Finance's reply03 Feb 2026, 09:20
Official
Dear Werner,
We’re sorry for the confusion and inconvenience caused by the debit order change. This is not acceptable. We’ll urgently investigate what caused the duplicate debit and ensure it’s corrected and refunded.
We’re sorry for the confusion and inconvenience caused by the debit order change. This is not acceptable. We’ll urgently investigate what caused the duplicate debit and ensure it’s corrected and refunded.