VN
Victor N
1 reviews | Active since Feb 2022
27 Sept 2022, 10:31
Debit order went off after settlement
My vehicle was settled but the debit order after the settlement still went off my account. I have been emailing you for a week now to resolve this issue. I still haven't received any feedback.
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Marquis Finance's replyOfficial
27 Sept 2022, 10:55Hi there Victor, thank you for taking the time to contact us and share your thoughts with us, we use every opportunity to improve our processes and customer experience thus we value your feedback, we apologize for the inconvenience caused and the frustration experienced as a result. We acknowledged your comment and our customer service team will be in touch with you directly to resolve the issue.
Marquis Finance's reply27 Sept 2022, 10:55
Official
Hi there Victor, thank you for taking the time to contact us and share your thoughts with us, we use every opportunity to improve our processes and customer experience thus we value your feedback, we apologize for the inconvenience caused and the frustration experienced as a result. We acknowledged your comment and our customer service team will be in touch with you directly to resolve the issue.