Debit order date change issues

Avoid Marquis Finance at All Costs!*

I've had the misfortune of dealing with Marquis Finance since October 2024, and it's been a nightmare trying to change my debit order date.

Despite numerous promises from various representatives, including Sithembile, Illhaam, and Dudu, the change has yet to be made. Each time, I've been given a new excuse:

- Sithembile promised to change it in November, but didn't follow through. - Illhaam assured me it would be done after November 19th, but that didn't happen either. - Dudu requested new documents in December with vague explanations, which led to further delays. - Illhaam cited a system migration in early December, which apparently didn't facilitate the change. - Dudu then blamed system outages, preventing the update. - Sithembile later claimed the change would happen after December 19th, but it still hasn't been done.

The constant runaround and broken promises have been infuriating. I strongly advise individuals and dealerships to avoid Marquis Finance and not recommend them to clients.

The lack of accountability, poor communication, and ineptitude are staggering. It's clear that Marquis Finance prioritizes excuses over customer satisfaction.

Save yourself the headache and look elsewhere for financing options.