aR
antonie R
1 reviews | Active since Mar 2012
04 Sept 2024, 10:36
Battle to get Natis document for a paid up carp
Vehicle paid in full on 15 August 2024 ...it us now3 Sept2024 and I get the runaround for the Natis papers after their correspondence state it takes 2 to 10 days..my agreement number is ***
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Marquis Finance's replyOfficial
04 Sept 2024, 11:20Dear Antonie, I’m really sorry to hear that you’ve been experiencing delays in receiving your NaTIS papers, especially after paying off your vehicle in full on 15 August. I completely understand how frustrating it must be to deal with this, particularly when our correspondence stated a timeframe of 2 to 10 days.
I’ve noted your agreement number ***), and I’ll personally look into why this delay has occurred
Marquis Finance's reply04 Sept 2024, 11:20
Official
Dear Antonie, I’m really sorry to hear that you’ve been experiencing delays in receiving your NaTIS papers, especially after paying off your vehicle in full on 15 August. I completely understand how frustrating it must be to deal with this, particularly when our correspondence stated a timeframe of 2 to 10 days.
I’ve noted your agreement number ***), and I’ll personally look into why this delay has occurred