wF
werner F
1 reviews | Active since Sept 2019
04 Dec 2024, 09:32
Bad service
My vichicle was setteled by the dealer on the 27 November 2024. My debit order was taken off on the 1st December 2024. I tried phone phone Marquis Finance for 3 days contently without answering (and R250 airtime). I have send 2 mails again without any response. Please refund my debit order. I won't recommend Marquis Finance to anyone
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Marquis Finance's replyOfficial
04 Dec 2024, 09:43I sincerely apologise for the inconvenience you’ve experienced, and I deeply regret the frustration caused by the lack of response to your calls and emails. I understand that your vehicle was settled by the dealer on 27 November 2024, yet your debit order was processed on 1 December 2024. Please rest assured that I will contact you to discuss this matter further and ensure your refund request is addressed promptly.
Marquis Finance's reply04 Dec 2024, 09:43
Official
I sincerely apologise for the inconvenience you’ve experienced, and I deeply regret the frustration caused by the lack of response to your calls and emails. I understand that your vehicle was settled by the dealer on 27 November 2024, yet your debit order was processed on 1 December 2024. Please rest assured that I will contact you to discuss this matter further and ensure your refund request is addressed promptly.