Bad Customer Service

R3 335.35 and your email is saying R 3 266.35...the debit returned. Marquis Finance sent me the reminder email on the 23 Nov 23 reminding me that the debit would be collected on the 30 Nov 23 the debit amount to the amount of R3266.35 , I made provision for the exact amount to be collected but on the debit day, the amount of R3 335.35 was run.... This is so infuriating. I emailed and logged more that 1 online request but no one has emailed me back or called me. I called was holding on for 30 minutes and gave up. The customer care is so bad. Treat me fairly as a customer and be open and honest with your dealing with me.