Absolutely Unacceptable – Damaged My Credit Profile

I would give zero stars if I could. Since joining Marquis Finance, they’ve repeatedly messed up my debit order date. Despite my paying manually when they debited on the wrong date and it bounced, they still logged a missed payment with the credit bureau, dropping my credit score by 17 points! And it still hasn't been resolved because the person I am dealing with doesn't understand anything I am saying. I have now had to explain the same thing to ten equally oblivious people.

To make it worse, they recorded my manual payment as the next month’s instalment, not the one I actually paid for. And now, here we are in June and they haven’t even debited me at all.

This is more than just bad service – they are actively damaging people’s credit profiles due to their incompetence. Be very careful if you value your credit score.