1 reviews | Active since Jan 2017

12 Jul 2018, 16:04

Excellent service from Barend Enslin

To whom it may concern,

For months now I have been struggling with my Telkom ADSL line. I have logged numerous calls with them and every time someone came out, the line wasn’t fixed or only fixed for a few hours. Nobody did effort to do a proper investigation to see where the real problem is. I logged about 10 calls and phoned 18 times to reset my port. Finally a hero arrived at my house after my last call I logged. His name is Barend Enslin and he took the time to do a proper investigation on my line and found the fault. He also was very friendly and explained to me everything in detail. His service was exceptional and I can’t thank him enough. He really went out of his way to assist me. I wish there were more people like him. The other Telkom technicians can come and learn from him Kind regards, Nico Allers

0
Replies (0)