Unhappy customer

I have never been this disappointed by Marci Franc i ordered in march i got the order 25 march then the order was small i reached out to them i was told to return the parcel to Green stone Post net the i did after i struggled to get hold of them, After i send the parcel tgey went quite till this date iand i have send them the details its been at green stone frm 8 april til this date