Item: Telenova
Rating: 1
Author: Catherine S

Telenova's replyOfficial

09 May 2018, 21:18

Good day Catherin. As you were told that registering a dsl line may take time and that it depends with Telkom. However as was suggested from the beginning we can connect you but the speed will be the same speed you currently have not 20mbps. But you opposed this saying you will wait

Telenova's reply09 May 2018, 21:18

Official

Good day Catherin. As you were told that registering a dsl line may take time and that it depends with Telkom. However as was suggested from the beginning we can connect you but the speed will be the same speed you currently have not 20mbps. But you opposed this saying you will wait

CS

Catherine S's updateReviewer Update

25 May 2018, 13:43

Oh I just love the fact that you actually responded. How low??? Firstly, let me spell it out for you STOP LYING! You aren't fooling anyone by keeping it up. 1. I ordered and paid for a router, OVER A MONTH AGO that still has not been delivered. This is completely separate to my adsl subscription. (and your company states that you deliver within 2-3 working days) 2. If you actually were a reputable company, going through the process of activating my adsl you should've asked me for my landline number by now? I mean it has been over a month. I also phoned Telkom, they don't do any business with Ecotel. So really.. 3. On investigation of your company, I actually went to the address given, no such company exists in that area. 4. I also did a check on the number you provided, which I contacted you on a few times. It is also registered in another ********** companies name. Which was also reported. 5. Your webpage that you designed for Ecotel has the same layout as the previous companies layout, just another type of company also making **** promises. ALL BAD REVIEWS on the internet may I just add. 6. You must not be that smart if you actually used the same company contact details for both companies.. 7. I went to the bank (wondered why you had so many bank accounts on your website). The bank actually informed me that they had numerous complaints from other clients, and that you are in fact a ********** company. That is why they closed your previous account. And you just keep on opening numerous accounts..well..no respect there for *****ing innocent people's money. 8. STOP LYING, get a normal JOB like we all do, work your ass off for what you deserve and stop ******** people who actually EARN their money through hard ass work! 9. If you had to work every day would you like someone else taking your hard earned money? 10. Man-up and get a normal job Please Note: If you do decide to continue with this sorry excuse of an income pleae remember the following: Don't link your new ********** company under your previous ********** company's contact number. Don't use the same web layout as the previous companies web layout. Be a bit creative man, I mean you spend all your time probably just sleeping and spending the ****** money that you must have time to be a but more creative?? Actually register your company, so that you pay tax on the ****** money--now don't be greedy. We all pay taxes. And now for the Grand Finale! I hope you choke on whatever you spent my hard earned money on! *Applause to myself* Drop mic

CS

Catherine S's update25 May 2018, 13:43

Reviewer Update

Oh I just love the fact that you actually responded. How low??? Firstly, let me spell it out for you STOP LYING! You aren't fooling anyone by keeping it up. 1. I ordered and paid for a router, OVER A MONTH AGO that still has not been delivered. This is completely separate to my adsl subscription. (and your company states that you deliver within 2-3 working days) 2. If you actually were a reputable company, going through the process of activating my adsl you should've asked me for my landline number by now? I mean it has been over a month. I also phoned Telkom, they don't do any business with Ecotel. So really.. 3. On investigation of your company, I actually went to the address given, no such company exists in that area. 4. I also did a check on the number you provided, which I contacted you on a few times. It is also registered in another ********** companies name. Which was also reported. 5. Your webpage that you designed for Ecotel has the same layout as the previous companies layout, just another type of company also making **** promises. ALL BAD REVIEWS on the internet may I just add. 6. You must not be that smart if you actually used the same company contact details for both companies.. 7. I went to the bank (wondered why you had so many bank accounts on your website). The bank actually informed me that they had numerous complaints from other clients, and that you are in fact a ********** company. That is why they closed your previous account. And you just keep on opening numerous accounts..well..no respect there for *****ing innocent people's money. 8. STOP LYING, get a normal JOB like we all do, work your ass off for what you deserve and stop ******** people who actually EARN their money through hard ass work! 9. If you had to work every day would you like someone else taking your hard earned money? 10. Man-up and get a normal job Please Note: If you do decide to continue with this sorry excuse of an income pleae remember the following: Don't link your new ********** company under your previous ********** company's contact number. Don't use the same web layout as the previous companies web layout. Be a bit creative man, I mean you spend all your time probably just sleeping and spending the ****** money that you must have time to be a but more creative?? Actually register your company, so that you pay tax on the ****** money--now don't be greedy. We all pay taxes. And now for the Grand Finale! I hope you choke on whatever you spent my hard earned money on! *Applause to myself* Drop mic

Telenova's replyOfficial

25 May 2018, 14:04

Good day Catherine. Apologies for the inconveniences. We can give you the internet access as we had suggested from the beginning but the speeds will be low. When Telkom confirms your dsl line registration you will then get the speed of 20Mbps. From the email that we have that was sent to you you were advised that the dsl line registration may take time and it all depends with Telkom. However may you advise us the way forward via email and we will do that.

Regards

Telenova's reply25 May 2018, 14:04

Official

Good day Catherine. Apologies for the inconveniences. We can give you the internet access as we had suggested from the beginning but the speeds will be low. When Telkom confirms your dsl line registration you will then get the speed of 20Mbps. From the email that we have that was sent to you you were advised that the dsl line registration may take time and it all depends with Telkom. However may you advise us the way forward via email and we will do that.

Regards

Ecotel ****?