MS
Mitchelle S
1 reviews | Active since Jul 2014
31 Jul 2018, 14:11
Ecotel - don`t consider for any service
This company is frustrating to work with. They don`t respond to support tickets l have one that has been open for more than a month. My email hosting has been suspended even though l paid the amount on the invoice and emailed proof of payment. I had decided to pay for the whole year as l had been happy with the service in my month of trial. I can not get hold of anyone on the phone the one number is inactive. It really sucks that one has to lose money in order to realise bad service available.
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Telenova's replyOfficial
31 Mar 2019, 23:00Good day. Kindly email us your order number to support(at)ecotel.co.za. Kindly make sure that you use your order number as payment reference and your order number as the subject when sending your rica documents.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.
Telenova's reply31 Mar 2019, 23:00
Official
Good day. Kindly email us your order number to support(at)ecotel.co.za. Kindly make sure that you use your order number as payment reference and your order number as the subject when sending your rica documents.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.