BH
Becky H
1 reviews | Active since Mar 2014
31 Mar 2023, 07:11
What a disappointment! Never order from this company!
I ordered a book intended as a birthday gift for my husband, taking note that shipping would be between 7 and 21 days. Well, it's now 50 days and all I've ever got from this company are automated email replies. The birthday has long since gone and it looks like my money has gone too. How I wish I'd looked at the reviews before ordering What a disappointment! How can this company be allowed to continue doing business? They are *******!
Helpful (0)
Replies (5)0
Replies (5)
Manicaa.com's replyOfficial
03 Apr 2023, 09:54Hi Becky,
Can you please kindly give us the correct order number as *** appears to be invalid. Please take note that our order numbers consist of four zeros.
Thank you
Manicaa.com
Can you please kindly give us the correct order number as *** appears to be invalid. Please take note that our order numbers consist of four zeros.
Thank you
Manicaa.com
Manicaa.com's reply03 Apr 2023, 09:54
Official
Hi Becky,
Can you please kindly give us the correct order number as *** appears to be invalid. Please take note that our order numbers consist of four zeros.
Thank you
Manicaa.com
Can you please kindly give us the correct order number as *** appears to be invalid. Please take note that our order numbers consist of four zeros.
Thank you
Manicaa.com
BH
Becky H's updateReviewer Update
03 Apr 2023, 11:20#*** is my order number
BH
Becky H's update03 Apr 2023, 11:20
Reviewer Update
#*** is my order number
Manicaa.com's replyOfficial
04 Apr 2023, 09:24Hi Becky,
Thank you for getting back to us,
When was your order placed?
Thank you for getting back to us,
When was your order placed?
Manicaa.com's reply04 Apr 2023, 09:24
Official
Hi Becky,
Thank you for getting back to us,
When was your order placed?
Thank you for getting back to us,
When was your order placed?
BH
Becky H's updateReviewer Update
04 Apr 2023, 11:05Order #***.
have been told by you (but I' guessing it's another of your automated replies) that the order number I quoted is incorrect .
Since this is the order number quoted for my product ordered and paid for on your website and the same order number quoted in your emails, I can only surmise that this is yet another delaying tactic.
Please prove me wrong, send my product or refund me.
I promise to credit you with a review here and on Facebook if you do what you promised when you took my money and order nearly two months ago.
Your email to me follows:
Dear Becky Holford
We wanted to take a moment and apologise for the experience you had during your recent purchase from us for order No : #***
Please be advised you will receive a separate email providing you with a new estimated date of delivery :We sincerely apologize for the inconvenience and thank you for your support
If you have any further questions or comments regarding your order, please feel free to contact us on our live chat option on our website www.manicaa.com and a member of the team will do their best to assist you, alternatively please feel free to email ***.
Yours Sincerely,Customer Support.Karibaa
have been told by you (but I' guessing it's another of your automated replies) that the order number I quoted is incorrect .
Since this is the order number quoted for my product ordered and paid for on your website and the same order number quoted in your emails, I can only surmise that this is yet another delaying tactic.
Please prove me wrong, send my product or refund me.
I promise to credit you with a review here and on Facebook if you do what you promised when you took my money and order nearly two months ago.
Your email to me follows:
Dear Becky Holford
We wanted to take a moment and apologise for the experience you had during your recent purchase from us for order No : #***
Please be advised you will receive a separate email providing you with a new estimated date of delivery :We sincerely apologize for the inconvenience and thank you for your support
If you have any further questions or comments regarding your order, please feel free to contact us on our live chat option on our website www.manicaa.com and a member of the team will do their best to assist you, alternatively please feel free to email ***.
Yours Sincerely,Customer Support.Karibaa
BH
Becky H's update04 Apr 2023, 11:05
Reviewer Update
Order #***.
have been told by you (but I' guessing it's another of your automated replies) that the order number I quoted is incorrect .
Since this is the order number quoted for my product ordered and paid for on your website and the same order number quoted in your emails, I can only surmise that this is yet another delaying tactic.
Please prove me wrong, send my product or refund me.
I promise to credit you with a review here and on Facebook if you do what you promised when you took my money and order nearly two months ago.
Your email to me follows:
Dear Becky Holford
We wanted to take a moment and apologise for the experience you had during your recent purchase from us for order No : #***
Please be advised you will receive a separate email providing you with a new estimated date of delivery :We sincerely apologize for the inconvenience and thank you for your support
If you have any further questions or comments regarding your order, please feel free to contact us on our live chat option on our website www.manicaa.com and a member of the team will do their best to assist you, alternatively please feel free to email ***.
Yours Sincerely,Customer Support.Karibaa
have been told by you (but I' guessing it's another of your automated replies) that the order number I quoted is incorrect .
Since this is the order number quoted for my product ordered and paid for on your website and the same order number quoted in your emails, I can only surmise that this is yet another delaying tactic.
Please prove me wrong, send my product or refund me.
I promise to credit you with a review here and on Facebook if you do what you promised when you took my money and order nearly two months ago.
Your email to me follows:
Dear Becky Holford
We wanted to take a moment and apologise for the experience you had during your recent purchase from us for order No : #***
Please be advised you will receive a separate email providing you with a new estimated date of delivery :We sincerely apologize for the inconvenience and thank you for your support
If you have any further questions or comments regarding your order, please feel free to contact us on our live chat option on our website www.manicaa.com and a member of the team will do their best to assist you, alternatively please feel free to email ***.
Yours Sincerely,Customer Support.Karibaa
BH
Becky H's updateReviewer Update
04 Apr 2023, 11:09Below is copy of email sent to Karibaa as I'm unsure who is handling this order now.
As you can see I've waited very patiently for 49 days for my delivery.
The only contact I've had is computer generated replies with reassurances that obviously mean nothing.
PLEASE CAN I HAVE SOME CONTACT REGARDING THIS ORDER.
I placed the following order on 10.2.23Order # ***5Book. Making Heirloom Toys SKU: GOR***Book price R241Shipping R100Total Paid R341
Your Shipping policy states 7 to 21 days. I ordered on 10th Feb for a birthday gift for 5th March thinking it was enough time.
However this order still hasn't arrived and we're now on day 44.
PLEASE advise what has happened to my order.
Now 47 days since order placed and payment made.
Please make contact and let me know what has happened to my order
Thank you
Becky Holford
As you can see I've waited very patiently for 49 days for my delivery.
The only contact I've had is computer generated replies with reassurances that obviously mean nothing.
PLEASE CAN I HAVE SOME CONTACT REGARDING THIS ORDER.
I placed the following order on 10.2.23Order # ***5Book. Making Heirloom Toys SKU: GOR***Book price R241Shipping R100Total Paid R341
Your Shipping policy states 7 to 21 days. I ordered on 10th Feb for a birthday gift for 5th March thinking it was enough time.
However this order still hasn't arrived and we're now on day 44.
PLEASE advise what has happened to my order.
Now 47 days since order placed and payment made.
Please make contact and let me know what has happened to my order
Thank you
Becky Holford
BH
Becky H's update04 Apr 2023, 11:09
Reviewer Update
Below is copy of email sent to Karibaa as I'm unsure who is handling this order now.
As you can see I've waited very patiently for 49 days for my delivery.
The only contact I've had is computer generated replies with reassurances that obviously mean nothing.
PLEASE CAN I HAVE SOME CONTACT REGARDING THIS ORDER.
I placed the following order on 10.2.23Order # ***5Book. Making Heirloom Toys SKU: GOR***Book price R241Shipping R100Total Paid R341
Your Shipping policy states 7 to 21 days. I ordered on 10th Feb for a birthday gift for 5th March thinking it was enough time.
However this order still hasn't arrived and we're now on day 44.
PLEASE advise what has happened to my order.
Now 47 days since order placed and payment made.
Please make contact and let me know what has happened to my order
Thank you
Becky Holford
As you can see I've waited very patiently for 49 days for my delivery.
The only contact I've had is computer generated replies with reassurances that obviously mean nothing.
PLEASE CAN I HAVE SOME CONTACT REGARDING THIS ORDER.
I placed the following order on 10.2.23Order # ***5Book. Making Heirloom Toys SKU: GOR***Book price R241Shipping R100Total Paid R341
Your Shipping policy states 7 to 21 days. I ordered on 10th Feb for a birthday gift for 5th March thinking it was enough time.
However this order still hasn't arrived and we're now on day 44.
PLEASE advise what has happened to my order.
Now 47 days since order placed and payment made.
Please make contact and let me know what has happened to my order
Thank you
Becky Holford