We're terribly sorry....

Item: Manicaa.com
Rating: 1
Author: Mariette G

Ordered and paid for a bracelet on February 22nd. According to Manicaa.com delivery takes anything between 10 to 21 working days. Even though we're halfway through the lockdown I'm still waiting for delivery. Their excuses range from no stock to COVID-19 messing up deliveries. Thirteen emails later and still one excuse after the other. I'd like a refund, thank you.

Helpful (0)

Replies (3)

Manicaa.com's replyOfficial

11 Aug 2020, 13:37

Hi, Mariette.

We sincerely apologize for all the delays with your order. We will also be sending you an email regarding it.

Thank you.
Manicaa.com

Manicaa.com's reply11 Aug 2020, 13:37

Official

Hi, Mariette.

We sincerely apologize for all the delays with your order. We will also be sending you an email regarding it.

Thank you.
Manicaa.com

Manicaa.com's replyOfficial

18 Aug 2020, 10:24

Hi Mariette,

We are trying our best to provide 100% assistance for each and every customer, there are occasions where we experience a delay on responses due to high volume of inquiries but we make sure to still keep them updated. Please know that have sent a new email regarding your order.

Thank you
Jonnie
Manicaa.com

Manicaa.com's reply18 Aug 2020, 10:24

Official

Manicaa.com's replyOfficial

21 Aug 2020, 12:45

Please note that this was already delivered last August 13, 2020. If you have further question, just simply reply to the email we've sent about the tracking details.

Thank you
Jonnie
Manicaa.com

Manicaa.com's reply21 Aug 2020, 12:45

Official

Please note that this was already delivered last August 13, 2020. If you have further question, just simply reply to the email we've sent about the tracking details.

Thank you
Jonnie
Manicaa.com