Weather unit

There is no answer on the telephone There is no answer on the telephone. Response on the E-Mail is a generic answer with empty promises. I need my refund made as responded on the E-Mail to me. I have been very patient but enough is enough. Just pay my refund of R2998.00 on *** as promised. The rating star is 1 but if there was a 0 I will use that as is is more appropriate.