AM
Amber M

1 reviews | Active since Aug 2020

03 Aug 2020, 11:16

Warning - Manicaa

Hellopeter removed my review because I mentioned a word not allowed on this site - which is actually the word that describes this company! I paid for an order from Manicaa online in June and the goods never arrived. Numerous emails were sent back and forth with excuses. I then asked for a refund and they just can't get that right either. It is an endless conversation with no-one.

0
Replies (3)
Manicaa.com
Manicaa.com's reply04 Aug 2020, 10:12
Official
Hi, Amber. We have sent you an email regarding the refund because we are receiving an error whenever doing so to the account provided. If you have an alternative bank we can send the refund with, we would refund it via EFT. Thank you.
Manicaa.com
Manicaa.com's reply17 Aug 2020, 14:42
Official
Hi Amber,

We are trying our best to provide 100% assistance for each and every customer, there are occasions where we experience a delay on responses due to high volume of inquiries but we make sure to still keep them updated. Please let us know if you still need assistance with the refund.

Thank you
Jonnie
Manicaa.com
Manicaa.com
Manicaa.com's reply24 Aug 2020, 11:28
Official
Hi Amber, we want to let you know that we very much willing to help. If you still need help with the refund kindly reply to the email I've sent. Please let me know here if you didn't receive the email.

Thank you
Jonnie
Manicaa.com