DG
Diana G
1 reviews | Active since Feb 2011
16 Sept 2020, 11:24
Very Poor service
I am waiting for my order Order ID: #*** since 08 July 2020. I am trying to contact them, but no email address is working, every email I send bounces back.
Helpful (0)
Replies (2)0
Replies (2)
Manicaa.com's replyOfficial
16 Sept 2020, 13:26Hi Diana,
We apologize for the delay in our shipment and lack of update about the order. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
I am now working with our Logistics Team to prioritize your order. I have sent an email and update you with the tracking and shipping details within 24-48 hours.
Please respond for any questions or clarifications.
Thank you.
Sincerely,
Jonnie
We apologize for the delay in our shipment and lack of update about the order. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
I am now working with our Logistics Team to prioritize your order. I have sent an email and update you with the tracking and shipping details within 24-48 hours.
Please respond for any questions or clarifications.
Thank you.
Sincerely,
Jonnie
Manicaa.com's reply16 Sept 2020, 13:26
Official
Hi Diana,
We apologize for the delay in our shipment and lack of update about the order. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
I am now working with our Logistics Team to prioritize your order. I have sent an email and update you with the tracking and shipping details within 24-48 hours.
Please respond for any questions or clarifications.
Thank you.
Sincerely,
Jonnie
We apologize for the delay in our shipment and lack of update about the order. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
I am now working with our Logistics Team to prioritize your order. I have sent an email and update you with the tracking and shipping details within 24-48 hours.
Please respond for any questions or clarifications.
Thank you.
Sincerely,
Jonnie
Manicaa.com's replyOfficial
21 Sept 2020, 15:18Hi Diana,
We apologize for the delay in our shipment that leads you to request a refund instead. This is definitely not the experience we want you to have. We have processed the refund to your account for this order.
We also sent an attachment of the proof of refund in your email for you to check.
Hope you give us another chance to prove our service and provide great online shopping experience.
Thank you.
Sincerely,
Jonnie
We apologize for the delay in our shipment that leads you to request a refund instead. This is definitely not the experience we want you to have. We have processed the refund to your account for this order.
We also sent an attachment of the proof of refund in your email for you to check.
Hope you give us another chance to prove our service and provide great online shopping experience.
Thank you.
Sincerely,
Jonnie
Manicaa.com's reply21 Sept 2020, 15:18
Official
Hi Diana,
We apologize for the delay in our shipment that leads you to request a refund instead. This is definitely not the experience we want you to have. We have processed the refund to your account for this order.
We also sent an attachment of the proof of refund in your email for you to check.
Hope you give us another chance to prove our service and provide great online shopping experience.
Thank you.
Sincerely,
Jonnie
We apologize for the delay in our shipment that leads you to request a refund instead. This is definitely not the experience we want you to have. We have processed the refund to your account for this order.
We also sent an attachment of the proof of refund in your email for you to check.
Hope you give us another chance to prove our service and provide great online shopping experience.
Thank you.
Sincerely,
Jonnie