MB
Monrese B

1 reviews | Active since May 2020

26 Aug 2020, 21:40

VERY DISSATISFIED AND DISAPPOINTED

Empty promises and 3 months after my husband paid and ordered we are still waiting on our refund. We were under the impression that our goods would be delivered but after a month of waiting we followed up and it then came to light that our goods were out of stock. We still need answers.

0
Replies (2)
Manicaa.com
Manicaa.com's reply27 Aug 2020, 09:25
Official
Hi Monrese,  I am sorry to hear that your item ordered had ran out of stock. I understand how important it is to get your refund. I am terribly sorry for the delay. Kindly send your order number here as private message so I can track it and will surely complete your refund within 24 hours.

Sincerely,
Jonnie
Manicaa.com
Manicaa.com
Manicaa.com's reply28 Aug 2020, 09:29
Official
Hi Monrese,

I am sorry to hear that your item ordered had ran out of stock. We have processed the full amount refund to your account for this order.

We have also sent an attachment of the proof of refund in your email for you to check.

Thank you.

Sincerely,
Jonnie