Took my money but never sent the goods

My reviews keep getting removed so let me try again. I ordered from this business on 26 April and have still not received my item. When I tried contacting them on their live chat on their website they don't respond. I emailed customer services email address and they don't respond. I put up a bad review on Hello Peter mid June suddenly got a reply with an excuse that the order had been cancelled on their side (yet they never refunded me the money) and promised to ship the item on the week of 29 June. They then asked me if I would remove the review from Hello Peter. I said I would update it if and when I ever receive the items I paid for. It is now 9 July and I still haven't received my item. At least this time I got a reply from a different person in customer services to ask for the order number again so they could look into it, but it feels like I am back at square one with this problem. Before you buy from this business, please go read all the other review on Hello Peter because I am not the first person who sends them money and never receives their goods.