CN
Christian N
1 reviews | Active since Oct 2009
10 Sept 2020, 14:42
Three month still waiting for my fully paid order.
I have been waiting for my order since June. At first i got this ............ Manicaa order update!!!!
We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 10th-17th of August 2020. ...............
Later i got this.
Manicaa order update for Order ID: #######05 We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 7th of September 2020. Tracking number will be sent once your order has been dispatched.
I still waiting and no communication from Manicaa.com. Can i just get my refund.
Regards, Chris
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Replies (2)0
Replies (2)
Manicaa.com's replyOfficial
10 Sept 2020, 15:50Hi Christian,
We know that you are excited to receive your order and we apologize for the delay and lack of update about the status.
We want to ensure we would be turning this experience around.
I have sent you an email with the details about the dispatch and delivery.
We have already followed this up with our Logistics team to assure the delivery this time.
Please reply to my email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We know that you are excited to receive your order and we apologize for the delay and lack of update about the status.
We want to ensure we would be turning this experience around.
I have sent you an email with the details about the dispatch and delivery.
We have already followed this up with our Logistics team to assure the delivery this time.
Please reply to my email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
Manicaa.com's reply10 Sept 2020, 15:50
Official
Hi Christian,
We know that you are excited to receive your order and we apologize for the delay and lack of update about the status.
We want to ensure we would be turning this experience around.
I have sent you an email with the details about the dispatch and delivery.
We have already followed this up with our Logistics team to assure the delivery this time.
Please reply to my email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We know that you are excited to receive your order and we apologize for the delay and lack of update about the status.
We want to ensure we would be turning this experience around.
I have sent you an email with the details about the dispatch and delivery.
We have already followed this up with our Logistics team to assure the delivery this time.
Please reply to my email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
Manicaa.com's replyOfficial
14 Sept 2020, 11:46Hi Chistian,
We are glad to know that you already received your order.
I'm so sorry the negative experience you had. We assure you that would definitely not going to happen again.
I also want to thank you for giving us a chance to make things right.
We hope to do more business with you in the future!
Sincerely,
Jonnie
We are glad to know that you already received your order.
I'm so sorry the negative experience you had. We assure you that would definitely not going to happen again.
I also want to thank you for giving us a chance to make things right.
We hope to do more business with you in the future!
Sincerely,
Jonnie
Manicaa.com's reply14 Sept 2020, 11:46
Official
Hi Chistian,
We are glad to know that you already received your order.
I'm so sorry the negative experience you had. We assure you that would definitely not going to happen again.
I also want to thank you for giving us a chance to make things right.
We hope to do more business with you in the future!
Sincerely,
Jonnie
We are glad to know that you already received your order.
I'm so sorry the negative experience you had. We assure you that would definitely not going to happen again.
I also want to thank you for giving us a chance to make things right.
We hope to do more business with you in the future!
Sincerely,
Jonnie