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Henry Andries (Andre) Holder

1 reviews | Active since Dec 2020

04 Dec 2020, 13:32

They have my money, don't care anymore

I Have placed an order : *** for 4 X Items showing in stock on 4 October. I also sent proof of Payment . On requesting when I can expect delivery, I am asked for proof of payment everytime. I have already sent it thru 3 Times and received "thank you for your Paynent" for these times. Delivery was first 7 to 15 Days which became 10 to 25 Working days. I have not received any feedback on my order. There phone number only rings until it cuts off automatic. I am still waiting for my delivery. Andre Holder

0
Replies (1)
Manicaa.com
Manicaa.com's reply09 Dec 2020, 09:42
Official
Good day Henry Andries

Please note we do apologize for the delay please see below as we have send you an updated ETA and we have updated your delivery address

Dear Valued Customer Henry Andries HolderManicaa order update for Order ID: #***We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK BEGINNING OF 31 DECEMBER 2020.Please note that our products are imported from the US & UK. We have been alerted that the UK has moved back down to level 5 lockdown. This has caused major logistical delays that are beyond our control. We would like to take this opportunity to sincerely apologize for the delays that have been experienced.Tracking number will be sent once your order has been dispatched to our local courier.If you have any further questions or comments regarding your order, please feel free to contact us on our live chat option on our website www.manicaa.com and a member of the team will do their best to assist you, alternatively please feel free to email ***.
 
Should you have concerns, please feel free to send us an email at ***. Thank you for your patience and support..
Yours Sincerely,Customer SupportManicaa Email: ***hone: ***


Thank you 
Millawn