SB
Susan B
1 reviews | Active since Nov 2014
27 Oct 2020, 15:58
Supplier calls customer "Asshole"
Hi assholeSusan Beer,
Update on your shipment from Manicaa.
Courier: Courier IT +***7 Tracking URL: https://track.uafrica.com/UA*** Tracking number: UA*** Status: In Transit
Please allow some time before tracking your parcel. It can take up to 24 hours for a courier to book a parcel into their hub, so if you find that there is not information available when you track your parcel please wait a little while and try again.
For any questions regarding your shipment, please contact the courier directly.
********
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Manicaa.com's replyOfficial
28 Oct 2020, 09:13Good day , Susan
Please be advised that the email received above using inappropriate figures of speech is not from our company as we have been hacked and are currently working on the issue at hand.
I do apologize for the manner in which this has been done.
Our customers are our assets and this is our foremost priority that we satisfy our loyal customers. We strive to provide you with the best possible service and truly value your business.
We sincerely apologize for the error and any inconveniences this might have caused you.
Our sincere apologies in this regard.
Sincerely
Manicaa.com
Customer Services
Please be advised that the email received above using inappropriate figures of speech is not from our company as we have been hacked and are currently working on the issue at hand.
I do apologize for the manner in which this has been done.
Our customers are our assets and this is our foremost priority that we satisfy our loyal customers. We strive to provide you with the best possible service and truly value your business.
We sincerely apologize for the error and any inconveniences this might have caused you.
Our sincere apologies in this regard.
Sincerely
Manicaa.com
Customer Services
Manicaa.com's reply28 Oct 2020, 09:13
Official
Good day , Susan
Please be advised that the email received above using inappropriate figures of speech is not from our company as we have been hacked and are currently working on the issue at hand.
I do apologize for the manner in which this has been done.
Our customers are our assets and this is our foremost priority that we satisfy our loyal customers. We strive to provide you with the best possible service and truly value your business.
We sincerely apologize for the error and any inconveniences this might have caused you.
Our sincere apologies in this regard.
Sincerely
Manicaa.com
Customer Services
Please be advised that the email received above using inappropriate figures of speech is not from our company as we have been hacked and are currently working on the issue at hand.
I do apologize for the manner in which this has been done.
Our customers are our assets and this is our foremost priority that we satisfy our loyal customers. We strive to provide you with the best possible service and truly value your business.
We sincerely apologize for the error and any inconveniences this might have caused you.
Our sincere apologies in this regard.
Sincerely
Manicaa.com
Customer Services